The Global Service Delivery Automation Market was valued at USD 1.95 billion in 2016 and is projected to reach USD 18.80 billion by 2025, growing at a CAGR of 28.63% from 2017 to 2025.
Service delivery automation basically refers to replacement of manpower with technology in order to reduce operational costs and eliminate human error and thus achieve additional benefits. Service delivery automation can lower payroll costs by automating repetitive, high-volume transactional processes. Service delivery automation provides several benefits to the organizations that include – reduction in input labor, faster time to market, service management, improve business outcomes, high quality and consistency of service, high scalability and availability, and increase customer satisfaction.
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Top Leading Companies of Global Service Delivery Automation Market are Blue Prism, Uipath SRL, IBM Corporation, Xerox Corporation, Exilant Technologies Private Limited, Softomotive Solutions Ltd., Celaton Limited, Genfour Ltd., Nice Systems Ltd., Arago Us, Inc., Sutherland Global Services, Automation Anywhere Inc., Ipsoft, Openspan Inc. and others.
These major players have adopted various organic as well as inorganic growth strategies such as mergers & acquisitions, new product launches, expansions, agreements, joint ventures, partnerships, and others to strengthen their position in this market.
Global Service Delivery Automation Market Segmentation:
Small and Medium Organizations
Business Process Automation
IT Process Automation
Application Lifecycle Automation
Healthcare and Pharmaceuticals
IT and Telecom and Media
Banking, Financial Services, and Insurance (BFSI)
Travel, Hospitality and Transportation
Retail and Consumer Goods
Manufacturing and Logistics
Regional Analysis for Service Delivery Automation Market:
For comprehensive understanding of market dynamics, the global Service Delivery Automation market is analyzed across key geographies namely North America (U.S., Canada, Mexico), Europe (Germany, UK, France, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia Pacific), Latin America (Brazil, Argentina, Rest of Latin America), Middle East & Africa. Each of these regions is analyzed on basis of market findings across major countries in these regions for a macro-level understanding of the market.
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Crucial Elements from the Table of Contents of Global Service Delivery Automation Market:
– Service Delivery Automation Market Overview
– Global Service Delivery Automation Market Competition, Profiles/Analysis, Strategies
– Global Service Delivery Automation Capacity, Production, Revenue (Value) by Region (2014-2019)
– Global Service Delivery Automation Supply (Production), Consumption, Export, Import by Region (2014-2019)
– Global Service Delivery Automation Market Regional Highlights
– Industrial Chain, Sourcing Strategy and Downstream Buyers
– Marketing Strategy Analysis, Distributors/Traders
– Market Effect Factors Analysis
– Market Decisions with respect to present scenario
– Global Service Delivery Automation Market Forecast (2019-2025)
– Case Studies
– Research Findings and Conclusion
The Service Delivery Automation market report is a most important research for who looks for complete information on the Service Delivery Automation market. The report covers all information on the global and regional markets including historic and future trends for market demand, size, supply, competitors, and prices as well as global predominant vendor’s information. The forecast market information, SWOT analysis, Service Delivery Automation market scenario, and feasibility study are the vital aspects analyzed in this report.
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