PORTLAND, Oregon (KOIN) — A COVID-19 testing company under investigation by state officials and the Better Business Bureau has announced it will “pause” operations after days of scrutiny.
In a statement on its website, the Center for Covid Control, which has three locations in the Portland metro area, said demand for testing amid the ongoing wave of omicron variants “has highlighted staffing levels, as has been widely reported, in a subset of our locations, affecting our customary customer service standards and diagnostic goals.”
The company’s operational hiatus will begin on Friday, January 14, and will resume on Saturday, January 22.
The Oregon Attorney General’s Office and the Better Business Bureau confirmed to KOIN 6 News that they are actively investigating the Center for Covid Control. A KOIN 6 News crew found three related pop-up stations operating in the metro area.
Meanwhile, the Oregon Department of Justice has confirmed to KOIN 6 that they have received 10 more written complaints about the Center for Covid Control.
The Oregon Health Authority has confirmed that they have not received test results from a lab called the Center for Covid Control, which is required by the state.
OHA told KOIN 6 News that the health agency has now referred this matter regarding the company to the Centers for Medicare & Medicaid Services at its Seattle office.
Meanwhile, the Oregon DOJ wants Oregonians to do that watch out for suspicious COVID test sites.
“If you are looking for a test and you find a test center, ask questions, seek information, online questions like who is processing this?” said Kristina Edmunson of the Oregon DOJ. “Is it a known lab that processes this test? What does the timeline of the test look like?”
Officials said Oregonians should be careful of pop-up testing sites that: charge cash fees, don’t display logos, don’t disclose the lab performing the test, aren’t affiliated with any known organization, or ask for sensitive information, such as Social Security numbers, that is not necessary for insurance.
If you need to get tested, it is best to ask your doctor, the local pharmacy or the OHA’s test locator.